Had to go back out to Independence Center tonight to make an exchange, and just to be more than fair I did what I've never done before for any other failed hotspot since starting this blog. After two unsuccessful attempts I gave it one last go. Sad to say that for the third and final time it was a no-go. After all, George Brett never got more than three strikes. Of course, his claim to fame was that he only needed all of them every now and then.
Too bad there are so many businesses these days that don't take the examples set by genuine achievers like Brett to heart. Oh sure, they pay lip service to buzzwords like "performance" and "excellence"-but the proof of the pudding is what happens when the rubber meets the road-or the pitch comes over the plate.
Sorry, Simon Malls. You're out.
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